Lavender Leo Policies:

All Appointments/Public Events/ Private Events/ Use of Website Terms:

Thank you for contacting Lavender Leo. By requesting a reading and/or scheduling an appointment with Lavender Leo/Rachael, you understand and are agreeing that Rachael is not a medical professional, attorney, accountant or other licensed professional, and can not give medical, legal, or tax advice. Any information or advice given by Rachahael/Lavender Leo is not to be used by you in place of any medical, legal, tax or financial advice or diagnosis from qualified and licensed professionals in those fields. Readings by Lavender Leo are intended to offer insight into your personal life and do not in any way constitute medical, legal, tax or financial advice. Lavender Leo will not be held liable for any damages resulting from the use of this website or as a result of any reading, appointment, class, membership with Lavender Leo/Rachael or any persons or events related thereto, and/or any actions or decisions that you may make as a result, including without limitation, actual, incidental and/or consequential damages resulting from any claims resulting from any act or omission, negligence, fraudulent misrepresentation or otherwise, including without limitation, personal injury, death, loss of income, stress (emotional or otherwise), errors or omissions, or otherwise. Please note Spirit always has their own agenda and by booking any session with Lavender Leo, you are agreeing and understanding all booked sessions timing duration are permitted to be changed to a shorter duration due to reasons such as; late arrival, you are blocking your own connection, connection beginning to fade, Lavender Leo not feeling a safe environment and or connection. etc. a refund and or appointment discounted price is NOT required, and price of full scheduled appointment is due.


Cancellation Terms:

Due to Rachael wanting quality not quantity and high demand, appointment availability is limited, and his cancelation policy is a 72-hour notice. Please note If you have only paid the deposit and wish to cancel your appointment less then 72 hours, the remaining balance will be required to be paid.


If you have paid in full and or just the deposit and cancel 72 hours before your reading please note all payments at time of booking are non-refundable. If you are hesitant on booking, we highly recommend just paying the deposit at the time of booking.


Late Arriving/No Show Terms:

Late arriving or no show: Please arrive on time. Arriving more than 10 minutes after scheduled session or no show; Lavender Leo/Rachael has all rights to reschedule the session and client will be charged full price for the session.


Rescheduling Terms:

72-hours’ notice: Client must give a minimum of 72-hours’ notice to cancel an appointment. Clients will be excused for uncontrollable circumstances, provided they contact and notify for canceling 72-hours before your appointment. Otherwise, client will be charged full price for the session for any appointments that are canceled with less than 72-hours’ notice prior to the appointment time and a rescheduling fee will be required in order to rebook your appointment.


Payment Terms:

All Payments are non-refundable. Deposits or paid in full payments at time of booking Are non-refundable. No refunds.


Event Payment Terms:

All ticket sales are final and are non-refundable and non-transferable.


Class Payment Terms:

All class sign up fees are final and are non-refundable and non-transferable.


​By attending an event, class, or booking an appointment with Rachael and or use of the website you are agreeing to all the terms listed above.